Africa
is a beautiful continent; terrific cities spread across the entire continent
that I look forward to traveling annually as an African Adventurer, Author,
professional speaker, team- building Consultant and peak performance coach.
Checked
into hotels sixty (60) plus days one year.
When you want to get the best out of anything, getting to define it
makes finding it easier. The English
dictionary definition of hotel is an establishment providing accommodation,
meals and other services for travellers and tourists.
Service
must be excellent morning noon and night for it to be completely excellent. The
evening I arrived Noah’s Ark Hotels and stepped into the beautiful lobby my
hope (having only positive expectations) sadly was short lived as
“communication challenge created discontent within me that I questioned the
service they had to offer,” however after been persuaded by a young friend who
was kind to have driven me from several hours that night after battling with
his car’s battery which had to be jumpstarted due to a near car-jacking
situation that was saved due to the alarm fitted unto it.
RO (his
initials) suggested we look at their rooms and bathroom, which I agreed and
viewed a suite that was different from where I was taken to after checking into
Noah’s Ark.
Any
hotel or bed and breakfast, lodge or Guest House I stay in are assessed by a
good bed, beautiful breakfast and service delivery not to mention the bathroom
which leads me to the experience side of Noah’s Ark a name that reminds me of
order and not chaos as biblical history recorded.
The
reverse was the case at this hotel. Upon arriving at the breakfast table I was
looking forward to buffet breakfast since I saw table was set, the only
challenge was I was told to return in 15minutes only to get a phone call that
my breakfast was ready 30minutes later.
Then it
dawned on me when I got to the table it was a la carte-slice of bacon, some
mushrooms, and toasted bread. I ended up not having eggs since eggs made for me
were made without my opinion how I wanted it. The waiter informed me their chef
said he couldn’t make another as they had run out of eggs, same excuse made
about sausages.
I got
back to my room in a bid to go have a bath and found out there was no soap in
their guest accessories mini-basket and shockingly a worm was crawling in the
bath tub I was looking forward to seating to have a good wash.
Well,
looks as if something that was in Noah’s Ark in Biblical history records was
obvious in the bathroom and eggs and sausages that were expected to be in
abundance in this Noah’s Ark are lacking.
Guess
you will learn from my experience-never judge a Bed and breakfast (B&B)
Lodge, guesthouse, hotel by its name of claim, unless you are willing to
taste-experience all types of services like this one that left me thinking-What
A Noah’s Ark!
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